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Improving Incident Resolution Efficiency and Lowering Costs through Operationalized Automation

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IT is facing immense pressure to deliver 24/7/365 performance and enhance customer experiences while minimizing costs. However, maintaining optimal app performance, especially in cloud-native environments with microservices and Kubernetes, is challenging. Cloud costs are spiraling out of control, and teams are spending too much time fixing issues rather than innovating. The pace of change is so rapid that it is impossible for humans to keep up.

To overcome these challenges, IT needs to transition from a reactive to a proactive and preventative approach. IBM Instana and IBM Turbonomic together offer real-time observability and control that can be utilized by anyone. They provide hybrid cloud resource and cost optimization, enabling safe automation and unlocking elasticity without compromising performance. Teams can build trust in automation and scale more efficiently, allowing them to build, deploy, and manage applications and services with increased flexibility while balancing performance and cost.

Balancing App Performance and Cost in a Complex IT Landscape

Modern applications are dynamic and distributed, relying on various interconnected infrastructure and technologies across hybrid and multicloud environments. Unfortunately, many organizations operate in siloed teams with fragmented tooling and data, which hinders agility and efficiency.

Moreover, this approach is expensive. Downtime costs an average of $220K per hour, and organizations estimate that 32% of their cloud spend is wasted. This leaves IT professionals wondering how they can optimize their applications. The answer lies in choosing integrated solutions that help operationalize IT automation, enabling speed, agility, and scalable business growth.

Real-Time Observability for Everyone with High-Fidelity Data

Observability provides deep visibility into applications and infrastructure, facilitating faster problem identification and resolution through automation. IBM Instana Observability is the gold standard of incident prevention, offering automated full-stack visibility, one-second granularity, and three-second notifications. Unlike traditional APM solutions, IBM Instana extends observability to all teams, including DevOps, SRE, platform engineering, ITOps, and development, allowing access to relevant data with contextual information.

Automation for Optimized App Performance at Minimal Cost

Optimization involves continuously generating automated actions in real-time without human intervention. IBM Turbonomic eliminates the need for overprovisioning and overspending by ensuring that each application receives the necessary resources precisely when needed. It is a preventative system that optimizes compute, storage, and network resources at every layer of the stack, resulting in efficient resource utilization.

Transforming Reactivity into Preventiveness for Optimal User Experience

Given the high cost of downtime, application performance is a critical concern for every organization. Instead of relying on slow manual processes like email, Slack, and endless meetings to address incidents, it is time to operationalize elasticity for faster and more efficient resolution and prevention.

With IBM Instana and IBM Turbonomic, you can leverage integrated metrics and dynamic topology data from Instana to drive action recommendations from Turbonomic. These recommendations can be directly implemented in the Instana UI and automated once trust is established.

This approach builds trustworthy automation by showcasing the impact of each action based on data. It forms a virtuous circle of observation, action, and optimization, instilling confidence in the technology and allowing automation to surpass human capabilities.

Exceptional customer experiences rely on consistent performance and innovation rather than delays and fire drills. Shifting from a reactive to a preventative approach necessitates three key elements:

  • Observable apps, even in dynamic cloud-native environments with microservices
  • Contextual data that maps the relationships between apps, platforms, and infrastructure
  • The ability to confidently automate at scale

IBM Instana with IBM Turbonomic revolutionizes the game, enabling predictive and preventative approaches. With this solution:

  • Developers and DevOps teams can detect and resolve issues faster, avoiding impact on end users.
  • Ops teams can automate optimization to ensure optimal app performance at minimal cost.
  • Code issues can be remediated swiftly, eliminating resources as a cause of application delays.
  • Budget compliance can be ensured.
  • Teams can take Turbonomic actions directly within the Instana UI, increasing productivity until continuous automation is trustable.

Together, these solutions enhance team productivity, keep projects within budget, optimize applications for cost-efficiency, and ensure optimal performance.

Get Started

IBM Instana and IBM Turbonomic provide real-time observability and software-driven control that anyone can use. By operationalizing elasticity, customers can unlock hybrid cloud cost optimization capabilities without sacrificing performance.

Teams can build trust in automation to scale efficiently, enabling them to build, deploy, and manage applications and services anytime, anywhere while balancing performance and cost. Application teams can finally bridge the gap between infrastructure and their applications, rapidly identifying and eliminating infrastructure-related delays.

Learn more about IBM Instana.

Product Marketing Manager

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